Deputy Manager

Job Description:
* Maintains customer and employee contact on the work area to ensure that quality service is being applied.
* Conducts performance evaluation of his or her team associates and encourages them to do better in the office.
* Gives merit to an employee who has done a big contribution in sales and operation in order for others to follow the example.
* Set some standards when it comes to giving satisfaction to customers.
* Handles the cases of some customer complaints which have been escalated from the supervisors.
* Conducts daily sales and operation assessments and monitors every transaction made in the business.
* Ensures the growth of the business and is committed to its success.
* The deputy manager represents the company in case of any meetings held in the local society where necessary.
* In charge of the sanitation and promotes cleanliness in the vicinity of the office.
* Makes sure that the employees salary and bonuses are properly given.
* Informs all employees about non-working holidays, working holidays, special non-working holidays and other events which may affect the daily operation of the business.
* Send some reports to management and give updates of the business status.
* Determines and develops the annual budget for the daily expenses of the business.
* The deputy manager also performs some tasks related to business management whenever required.

Required Qualification:
* A good first degree from any of the tertiary institutions in Ghana.
* Should have good command over the English language.
* Should be someone who can work under pressure and at any time.
* Should have at least 3yrs of working experience

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